Privacy Policy

Pinakin Ecommerce Pvt Ltd website Privacy Policy 

Last Updated: October 14, 2023 

1. Introduction 

Welcome to Pinakin Ecommerce Pvt Ltd ("we," "our," or "us"). We are committed to protecting your privacy and providing a secure online shopping experience. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, shop with us, or interact with our services. 

2. Information We Collect 

2.1. Personal Information: We may collect personal information such as your name, email address, mailing address, phone number, and payment information when you make a purchase or create an account. 

2.2. Browsing Information: We collect data about your interactions with our website, including your IP address, browser type, pages visited, and referring URL. 

2.3. Cookies: We use cookies to enhance your online experience and collect information about your browsing activities. You can manage your cookie preferences through your browser settings. 

3. How We Use Your Information 

3.1. Order Processing: We use your personal information to process orders, provide customer support, and deliver products and services. 

3.2. Communication: We may send you order updates, newsletters, and promotional materials if you opt-in to receive them. You can opt-out at any time. 

3.3. Website Improvement: We use collected data to analyze website performance, improve our services, and customize your online experience. 

4. Sharing Your Information 

4.1. Third-Party Service Providers: We may share your information with third-party service providers to help us deliver our products and services, including payment processors and shipping companies. 

4.2. Legal Requirements: We may disclose your information when required by law, government authorities, or to protect our legal rights. 

5. Data Security 

We take measures to safeguard your information. However, no data transmission or storage is completely secure. We cannot guarantee the security of your data, and you use our services at your own risk. 

6. Your Choices 

You can manage your personal information by logging into your account or contacting our customer support. You can opt out of promotional communications by following the instructions in the messages. 

7. Children's Privacy 

Our website is not intended for individuals under the age of 18. We do not knowingly collect or maintain personal information from children. 

8. Changes to this Privacy Policy 

We may update this Privacy Policy periodically to reflect changes in our practices. We will notify you of any material changes through our website or by other means. 

9. Contact Us 

If you have any questions or concerns about our Privacy Policy or your personal information, please contact us at info@pinakinecom.in. 

10. Consent 

By using our website and services, you consent to the practices described in this Privacy Policy. 

11. Governing Law 

This Privacy Policy is governed by the laws of India, and any disputes will be resolved in accordance with those laws.